Shipping Policy

1. Processing Times

All orders are processed within 1 to 3 business days.
This period may be slightly extended during peak times (sales, holidays, etc.).
A shipping notification will be sent to you as soon as your order is ready.

2. Delivery Times

Delivery times vary depending on your country and the chosen method.
Generally, delivery takes 6 to 14 business days.

⏳ These times are indicative. External factors (customs, weather, carriers) may influence them.

3. Order Tracking

Upon shipment, you will receive a tracking number by email.
You can track your package's progress via our dedicated page or directly on the carrier's website.

4. Shipping Costs

Shipping costs are automatically calculated at checkout based on your location.
Some items benefit from free delivery : this is specified on the product page.

5. Delivery Problems

In case of an incorrect address, unclaimed package, or delivery refusal,
return and re-shipping costs will be at your expense.

AISEORA cannot be held responsible for delays, losses, or errors caused by the carrier.

6. Service Areas

We deliver to France, Belgium, Luxembourg, Switzerland, Canada.

7. Modifications

This policy may be updated at any time.
We recommend checking it regularly.
Any order placed after modification constitutes acceptance of the new conditions.