Privacy Policy
1. Collection of personal data
When you visit our site, we automatically collect information about your device (browser, IP, cookies, pages visited...). When you make a purchase, we also collect your order data (name, address, email, payment...).
2. Use of data
- Your information is used to:
- Process your orders
- Communicate with you
- Prevent fraud
- Improve your experience on the site
- Offer you personalized offers if you have consented
3. Data sharing
We share certain data with partners such as Shopify (hosting) or Google Analytics (statistics). These partners undertake to respect the confidentiality of your data.
4. Targeted advertising
We may use your data to offer you personalized advertising. You can disable this via the settings of Facebook, Google, Bing.
5. Your rights
If you are a resident of the European Union, you can request access, modification, or deletion of your personal data by contacting us at contact@aiseora.com.
6. Contact
For any questions about this policy, you can write to us by email: contact@aiseora.com
Collapsible content
What is the purpose of a lumbar cushion?
A lumbar cushion helps maintain the natural curvature of the lower back. It reduces muscle tension, improves posture, and relieves lower back pain, whether in the office, in the car, or at home.
Who can use a lumbar support cushion?
It is suitable for everyone: people who work sitting down, drivers, students, pregnant women, people suffering from lower back pain or back tension.
Can it be used on all types of chairs?
Yes, the cushion is compatible with most chairs: office, gaming, standard, car seat...
Is it suitable for prolonged use?
Yes, it is designed to provide comfortable support even after several hours of use.
Is the cushion suitable for use in a car?
Yes, it improves comfort on all types of journeys, both long and short, and helps reduce pain from prolonged sitting.
Does the cushion adapt to all body shapes?
Yes, its memory foam conforms to the natural curve of the back, regardless of the user's size.
Is the cushion washable?
The cover is removable and machine washable. The foam itself should not be submerged in water.
Is the cushion guaranteed?
Yes, the warranty covers manufacturing defects, not natural wear and tear.
Do you offer returns?
Yes, you can return the product within 14 days in its original packaging.
What is the delivery time?
Standard delivery usually takes between 6 to 12 days.
